AN INSIGHT INTO
Parent Communications
As an academy
We work hard to ensure that communication with parents/carers is accessible for all.
We send letters using email and text messages using our Bromcom system. Phone calls are also made frequently to speak to parents/carers about matters arising. We work closely with families to know their preferred method of communication.
We recognise that strong communication with families is an effective way to improving attendance and supports positive relationships through two-way communication.
Our communication is personalised for parents/carers as much as possible, by linking to the students learning and personal positively students which promotes parent efficacy and partnership with the school.
You will find that there may be an increase in communication from school in comparison with previous setting, but please do not be alarmed. More frequently we are sharing good news about the students.
We look to remove any barriers within our communication such as inaccessible language and professional jargon. The Headteacher and staff will write letters and messages in lay man terms. If there is anything parents/carers do not understand they should just ask and a member of staff will be happy to help them.
We pride ourselves on being an inclusion school community. For parent/carers for whom English is an additional language we communicate closely with them and their families. If there is no one within the family who is able to translate any communication from school, then we would look for support with the Trust to offer a translation service to the parent/carer.
